Accessibility Statement

Last updated: May 22, 2026

MyDog™ is committed to making https://officialmydog.com/ accessible and usable for as many people as possible, including people who use assistive technologies or navigate the web in different ways.

Our Accessibility Goal

We aim to follow generally recognized accessibility practices, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA where practical for our Site. Accessibility is an ongoing process, and we continue to review, improve, and maintain the Site as content, technology, and standards change.

Measures We May Use

To support accessibility, we may use measures such as:

  • clear page structure and headings;
  • descriptive link text where practical;
  • alternative text for meaningful images;
  • keyboard-accessible navigation and controls;
  • readable color contrast;
  • visible focus states;
  • form labels and error messaging;
  • responsive layouts for different screen sizes;
  • compatibility testing with common browsers and assistive technologies;
  • periodic review of new content and features.

Third-Party Content And Tools

The Site may include third-party tools, embedded content, payment services, shipping tools, social media links, analytics, or other integrations that we do not fully control. We encourage third-party providers to make their content and services accessible, but some third-party features may not fully meet our accessibility goals.

Feedback And Assistance

If you have difficulty viewing, navigating, or using any part of the Site, or if you notice a feature that you believe is not accessible, please contact us:

MyDog™
38 Sweet Acres Lane
Lexington, VA 24450
Email: support@officialmydog.com

Please include “Accessibility” in the subject line and describe the page, feature, or issue you experienced. If helpful, include the assistive technology, browser, device, or operating system you were using.

We will review accessibility feedback and make reasonable efforts to respond and address barriers where practical.

Alternative Support

If you need help placing an order, accessing product information, requesting a return, or using another Site feature, contact support@officialmydog.com and we will make reasonable efforts to provide the information or assistance through an alternative method.

Ongoing Improvements

Accessibility is not a one-time task. We plan to continue improving the Site as our products, content, and technology evolve.